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If you wish to register a complaint, in the first instance please write to the above email address or telephone us on

07718302493

.A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service and more information can be found using the link provided here at

www.financial-ombudsman.org.uk

or by contacting them on 0800 0234567.